Processing Delay in Reporting Data

Incident Report for Living Security Platform

Resolved

This incident has been resolved.
Posted Jul 27, 2022 - 00:39 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 27, 2022 - 00:38 UTC

Monitoring

A fix has been implemented and we are beginning to see the data that was delayed by the database failure begin to propagate . We are monitoring the results.
Posted Jul 26, 2022 - 16:25 UTC

Identified

We have identified an issue with our database cluster which is causing delays in processing reporting data. We are actively working on this issue and will report back when it is resolved.
Posted Jul 25, 2022 - 16:43 UTC
This incident affected: Reporting/Analytics.
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